Ma 2-1-1 for real-time COVID-19 information

The Massachusetts Department of Public Health (DPH) announced that Massachusetts 2-1-1 will now provide real-time COVID-19 information, resources, and referrals in multiple languages. This expansion is the result of an increased investment in resources directed towards this 24-hour state-supported telephone hotline. 

Residents can call 2-1-1 to learn more about:

COVID-19 prevention, symptoms, and treatment

Information about testing

Guidance for people planning or returning from travel

Residents with questions should dial 2-1-1 from any landline or cellphone. Callers dialing 2-1-1 will hear an automated menu of options. Callers press 2-6 for coronavirus. Residents can also reach 2-1-1 through a live chat option on the Massachusetts 2-1-1 website.